...stands for ecologically friendly products. ...wants to counteract the throwaway society. ...develops products that are compatible and easy to repair.

If you have problems with our products, please use our telephone support! Our qualified team members have a suitable solution for nearly every problem so that in most cases there is no need to send us your device. Our analyses have shown that, depending on the type of device, 30 to 60% of sent devices do not have a defect. In most cases the problem is due to a a setup or operating error. Our trained team members will be happy to help you solve your problems and avoid unnecessary costs caused by sending your device.

If you send in a device for repair or service, please enclose a completely filled-in service advice form. The service advice form helps us to process your request as quickly as possible. Do not forget to read our Repair and Service conditions.

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