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Current RMA processing time

Repairs currently have a processing time of around 3 weeks (without postal service). In individual cases, there may be longer processing times.


Important: An accurate description of any malfunctions helps us to find the cause of any errors. We assume that you've made backups of your function data.

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Attention: Along with RMA, firmware is generally updated to the newest version. This may sometimes cause function data to be lost, especially for the UVR1611 (firmware version below A2.28).

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