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Current RMA processing time

Please be aware, that repairs currently have a processing time between 2 and 3 weeks (excluding mail times).

Achtung: Reparaturen haben aktuell eine Durchlaufzeit von etwa 4 bis 5 Wochen (ohne Postweg).


Important: An accurate description of any malfunctions helps us to find the cause of any errors. We assume that you've made backups of your function data.

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Send RMA

Attention: Along with RMA, firmware is generally updated to the newest version. This my sometimes cause function data to be lost, especially for the UVR1611 (firmware version below A2.28).

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