RMA

Current RMA processing time

Repairs currently have a processing time of up to 5 weeks! (without postal service). In individual cases, there may be longer processing times.

Company

First name

Last name*

Your E-Mail*

Company

Customer No.

VAT

Phone

Address*

Zip Code*

City*

Country*

Save my personal data on this device

Important: An accurate description of any malfunctions helps us to find the cause of any errors. We assume that you've made backups of your function data.

Product 1

Product*

Serial No.

Invoice No. / delivery receipt No.(only required in case of warranty or guarantee)

Commission

Reason for the return*

When does the error appear?*

Error description*

Product 2

Product

Serial No.

Invoice No. / delivery receipt No.(only required in case of warranty or guarantee)

Commission

Reason for the return

When does the error appear?

Error description

Product 3

Product

Serial No.

Invoice No. / delivery receipt No.(only required in case of warranty or guarantee)

Commission

Reason for the return

When does the error appear?

Error description

Product 4

Product

Serial No.

Invoice No. / delivery receipt No.(only required in case of warranty or guarantee)

Commission

Reason for the return

When does the error appear?

Error description

Product 5 of 5

Product

Serial No.

Invoice No. / delivery receipt No.(only required in case of warranty or guarantee)

Commission

Reason for the return

When does the error appear?

Error description

Send RMA

I have read and agree to the terms of service for repairs and maintenance.

I have read and agree to the terms of our privacy policy.

Attention: Along with RMA, firmware is generally updated to the newest version. This my sometimes cause function data to be lost, especially for the UVR1611 (firmware version below A2.28).

I'm aware of the risk and/or have backed up my function data.

Please don't update firmware! (however, an update is mandatory for x2 devices)

* Mandatory fields

Don't fill this field!